How long does a CRM implementation take?
A basic system takes 3–6 weeks; a full one with integrations and training, 2–4 months. We lock the exact timeline after the process audit.
Do you work with our country and time zone?
Yes. We work in 25 countries: USA, Canada, UAE, China, Saudi Arabia, United Kingdom, Spain, Germany, Poland, Cyprus, Turkey, Italy, France, Japan, Russia, Azerbaijan, Georgia, Belarus, Estonia, Finland, Switzerland, Kazakhstan, Uzbekistan, Israel, Netherlands. Response SLA — 30 minutes during your business hours.
We already have a CRM but the team doesn't work in it. Can you help?
Yes, this is the most common scenario. We audit the current system, fix processes and pipelines, retrain the team and set up adoption control. In 8 out of 10 cases the existing CRM can be revived without replacement.
Where does the work start?
With a free audit: process map, loss points and effect forecast. After that you decide whether we go further — no obligations.
How do you measure the effect of an implementation?
We lock the metrics before start: response time, conversion, deal cycle, lost leads and margin. We reconcile on days 30, 60 and 90 on a dashboard.
Won't the team resist the new system?
Resistance disappears when the system removes routine instead of adding reports. We involve employees from the audit, train on real cases and track the adoption metric.
What happens to our data during migration?
Migration runs in stages with backups and validation: the client base and history are not lost; every stage has a rollback plan.
Do you support the system after launch?
Yes: 30 days of reinforced support included, then SLA-based maintenance: updates, new integrations, onboarding of new hires, system evolution.
How is an AI agent different from a regular chatbot?
A chatbot follows a script and breaks on a non-standard question. An AI agent understands context, pulls data from the CRM, makes decisions and hands complex cases to a human with full history.
Do you work under NDA and how is data protected?
Yes, NDA on request. Role-based access, audit log of all actions, data stored in your infrastructure, backups and encryption.