How long does CRM implementation take?
Basic system — 3–6 weeks, full implementation with integrations and training — 2–4 months. Exact timeline is fixed after process audit.
Do you work with our country and time zone?
Yes. We work in 25 countries: USA, Canada, UAE, China, Saudi Arabia, UK, Spain, Germany, Poland, Cyprus, Turkey, Italy, France, Japan, Russia, Azerbaijan, Georgia, Belarus, Estonia, Finland, Switzerland, Kazakhstan, Uzbekistan, Israel, Netherlands. Response SLA — 30 minutes during your business hours.
We already have a CRM but the team doesn't use it. Can you help?
Yes, this is the most common scenario. We audit the current system, fix processes and funnels, retrain the team and set up adoption control. In 8 out of 10 cases, the existing CRM can be revived without replacement.
Where does the work start?
With a free audit: process map, loss points and effect forecast. After that you decide whether to proceed — no obligations.
How do you measure the effect of implementation?
We fix metrics before start: response time, conversion, deal cycle, lead losses and margin. We compare at 30, 60 and 90 days on the dashboard.
Won't the team resist the new system?
Resistance disappears when the system removes routine, not adds reports. We involve employees from the audit stage, train on real tasks and track adoption metrics.
What happens to our data during migration?
Migration goes in stages with backups and validation: client base and history are not lost, rollback plan exists at each stage.
Do you support the system after launch?
Yes: 30 days of enhanced support included, then SLA-based maintenance: updates, new integrations, training newcomers, system development.
How does an AI agent differ from a regular chatbot?
A chatbot follows a script and breaks on non-standard questions. An AI agent understands context, pulls data from CRM, makes decisions and transfers complex cases to humans with full history.
Do you work under NDA and how is data protected?
Yes, NDA on request. Role-based access, audit log of all actions, data stored in your infrastructure, backups and encryption.